7 Best Practices For Periscope

7 best practices for periscope

Today we’re going to focus on Periscope, a new platform that is becoming more and more useful and relevant for people and organizations!

Below are some practices for this platform that I hope you will find helpful.

Be aware of environment and surroundings.

Because the broadcasts on Periscope is live, it’s important that you are intentional about choosing a place and time that reduces the risk of issues arising during the broadcast. Periscope wisely by paying attention to your surroundings before you go live. Someone could come by and say inappropriate things or interrupt you in some way, and you definitely do not want something to happen that could damage your ministry’s image or name.

Pay attention to your phone service and wi-fi reception.

I have watched plenty of Periscope broadcasts where this has been a problem. Sometimes it is hard to control, especially if you are outside or riding in a car, but it is important to do your best to assure good service during your broadcasts. The last thing you want is for your video to cut out in the middle of something important you’re discussing and not know that it is not working for your viewer.

Announce it beforehand.

Twitter will send out a notification when you go live in addition to the Periscope app sending a notification to your followers, but it is also good to send out an invitation on social networks to join you on Periscope before you go live. You may do this an hour, 30 minutes, and/or 5 minutes before you go live, just to give your viewers a heads up.

Plan your conversation.

Periscope is one of those platforms where you have to keep your viewer’s attention. A great way to prepare for success is to make sure there is a list of things you’re planning to talk about, and to remind your audience of the flow of conversation for those joining sporadically. Having a list of topics or talking points will help prevent you from rambling and being disorganized and uninteresting.

Acknowledge your audience.

The majority of your audience most likely will not show up on your live broadcast until a minute or so has passed of you speaking. Be mindful of the people joining (you’ll see each one pop up as they join) and welcome them by name if you can! When they ask questions, answer them as quickly as possible and make it relevant to as many people as you can.

Be on the lookout for trolls.

As on any other social network, trolls may pop in on your broadcast, possibly with bad language or rude comments. Never fear! Periscope allows you to block users from your broadcasts easily by holding your finger down on their name and choosing to block. Just make sure to be cautionary in this and use your wisdom in choosing who to block and who to lovingly answer.

Be authentic and show the back stage.

One of the best aspects of Periscope is the ability for users to join live broadcasts and interact with the person scoping. A great example of a proper use of Periscope is showing the “back stage” of your ministry – your worship team setting up for a Sunday morning, your creative team talking about upcoming planning of events, your pastor or leadership team talking about what’s on their heart that day. Let this platform be a place where you show the authentic and relatable parts of your ministry. This allows your community to feel apart of what you’re doing as an organization and like their questions and comments are heard and known!

Any questions or comments about Periscope? Share them below!


Social Media Freelance Digital Marketer :: An Interview

Jamie Golden is a freelance digital marketer that helps companies, brands, bloggers, and anyone who is trying to gain a presence on social media to frame and execute plans to do so. You can learn more about her on her blog here!

I got to meet with Jamie at Seeds Coffee Company on a chilly Monday afternoon to ask her some questions about her experience with social media and some tips for those trying to better their own social media.

How did you get to where you are today? What decisions were made along your journey and what steps did you take to get to where you are in your career?

12107250_10156090350945384_6887094831190124358_nI am a classic example of someone who had a degree in sociology womens studies and african american studies (because you study what you want to study), so I don’t have a marketing educational background. I came up in the ranks of ministry. I’ve only worked in nonprofits my whole life. I was an early adopter of all social media, so I used Live Journal early and Myspace early personally. I was in ministry, a volunteer on the board of organizations that wanted to adopt those but didn’t know how, so I became the resident expert just because I knew how to use them personally. I finally told myself I would get educated on how to really use them professionally. I made the decisions to go to conferences, attend virtual conferences, and to really get engaged by following all of the leaders of the social media marketing movement. I tried to find the people that were doing it well and educate myself on what they were doing.

What is your current/past relationship with Church of the Highlands? What contributions have you made to their social media ministry?

I currently am a member there and am on the Dream Team and also a coach of the Growth Track at the Fultondale campus. I originally helped by doing some minimal consulting with Katie Vogel, their Social Media Coordinator, and then served on the social media team for my campus. I only left to become a coach of a team at my campus. Now I do some local stuff for my campus, like creating graphics and creating things for them to use on local pages and writing content.

What is the most challenging part of what you do?

Really understanding the platforms. For example, being a personal user of Periscope is different from being a brand user of Periscope, and the same is true for every platform. It’s finding out two things: what the client’s target audience is and what their objective is for every platform. Is it to sell products? To grow a donor base? To recruit volunteers? Or to just raise awareness? It’s figuring out what they really want to do and where those people are that they want to engage with. Is that a middle-aged woman on Pinterest who’s going to be most affected or is it college students that are all on Snapchat? How does that brand figure out the best platform to use and how can they concentrate on not doing it all, and how do you convince them not to do it all?

What is the most rewarding?

Social media for clients and for me is for making connections. For me personally it’s for meeting people on the internet. For brands, it’s building ambassadors – people who love your mission, love your products, or love the Gospel (whatever the case may be for your organization) and are communicating that. They’re not just followers and fans, but they’re sharing your content and engaging with you. Any time I represent a client and I see people commenting and sharing and liking and following another network that we have, I always think, “This is what we’re meant to do. We’re meant to build relationships here.”

What is a mistake you see frequently in social media marketing (overall or in ministries)?

People think they need to do all social media channels, when that’s rarely if ever true. What most organizations need to do is figure out their target audience (who is it they’re trying to reach? Who is their ideal attender to their church? The ideal buyer of their product? The ideal reader of their blog?) and where that person is on the internet. For most companies, it’s going to narrow them down easily and immediately to three networks. Every client is different. Some excel really well in a visual platform with digital media, so Youtube is their answer. Marketing-wise, Instagram has the highest user engagement of any platform, but not every business uses that. A lot of times companies will spend energy and time and money focusing on the wrong thing.

What are one or two online tools you couldn’t do your job without? Why?

I have to have a social media management tool. For me, it’s Hootsuite. I don’t live on networks, I live on Hootsuite, and it lives on networks for me. What’s great is that it helps me be most efficient; I can reply and can engage in one space on all networks for all clients.

Google Analytics is how I measure my ROI. I know my return on the time I’m investing in any one network because I’m very much looking at reports every week. I’m scouring over what’s bringing people to our website, what’s causing people to click on things. That may be Insights on Facebook for some, but any analytics tool is a must-have for anybody doing social media marketing.

What have you learned on your career journey concerning social media that surprised you?

IMG_4818I thought it would be (for clients and for me personally) very much a megaphone industry – that it would just be me telling people about what we’re doing and what we’re selling or when our events are and what have you – but what I found is that social media is very relationship driven. You really meet people that will go to the mat for your company in a way that very much surprised me. I’m always amazed that, when you ask people to support you, they will do it in such amazing ways. They will offer up their Facebook statuses for you as a company and that is beyond valuable. It’s more valuable than any video I could edit or collage I could curate of our product. I’ve spent a lot more time engaging with people than I thought I would. I thought I would just be writing and copying all the time and creating content when it’s really about how I engage with customers or attenders or members.

What is the biggest piece of advice you would have for a ministry leader that struggles with their ministry’s social media account engagement?

I think the key is to figure out your voice. Don’t let it turn into what you’d write in your bulletin. A lot of times people take what’s in their newsletter and just curate that down to 140 characters and let it be a tweet. I think the most successful brands have a voice on social media that’s different, very accessible, very relatable, and what’s more relatable than changing the world and the Gospel of Jesus Christ? There’s nothing more personal than that, so our voices have to be personal on social media for that same reason.

What steps might they take to find their voice?

Part of it is how they do ministry now. What do they care about? What is their church? Every church is different. Some are doing a lot of efforts in foreign missions like Brook Hills. Find out what you’re really passionate about. Is it community service? Is it Bible teaching? Is it discipleship? Narrow those down to three or four things and let those inform your voice. For example, if you’re talking about community, it needs to be a voice very filled with emotion because that’s what calls people to do missions. They need to feel connected to the story of what you’re doing. Have a voice that’s very personal, very detailed, and pull on heart strings. If you’re focused on Bible teaching and people understanding the Word of God, let it be an educational voice but in a very relatable way because you’re trying to make something that’s hard very accessible to the masses. The Hebrew and Greek were translated to English so we could understand, so we need to look at what the language is on the internet. That language is very casual, very easy-going language and you need to do that too. People are scared of that sometimes when you’re talking about the Word of God, but it’s also very personal and we have to make people understand that on social media. We have to put it on the bottom shelf for people rather than try to make them figure out what we meant in a 140 character tweet. It should be “Jesus loves you. Period.” It’s not complex and doesn’t have to have a disclaimer on it.

Church of the Highlands’s Social Media :: An Interview

katie_parker_700_307_80I met Katie Vogel last year when I started to hear God calling me to vocational ministry. Since day one of knowing Katie I’ve truly admired her wisdom and heart for ministry, as well as her spiritual walk. 

Today I’m so excited to share her words on my website. I had the opportunity to meet with Katie on a beautiful Thursday afternoon at Church of the Highlands Grants Mill campus. In this interview, I was able to ask about her personal experiences with social media, her audience’s experiences, and her hopes for the church’s social media in the future.

What would people be surprised about what you do?

People don’t think that social media is time intensive. Sometimes people ask me how I fit social media into 40 hours/week. There’s a lot more that goes into it than what meets the eye, so I think people would be surprised to see how much work it is to keep up with engagement and to have a strong presence. It takes a lot of intentionality and the person behind the platform being present in order for the church to have a strong presence on social media.

What surprised you most about your job?

I was worried that I would get disconnected from people because [doing social media] you’re staring at a computer screen instead of doing ministry face-to-face, but I find myself burdened for their prayer requests and praying for them personally. I am grateful for not losing the sensitivity to people.

Also, like I said before, the time intensity and how long this job takes was surprising, as well as what can happen when you neglect it for even a day. Things can spiral out of control really fast, so you want to take really good care of your platforms.

How do you see God working through social media at Highlands?

IMG_4728“Sharing” on social media is a huge part of what God’s doing at Church of the Highlands. We have tens of thousands of users sharing stories every month, so the Gospel message being spread is what’s happening on our social media. Also, on the home front, there’s just people being encouraged and faiths being grown and testimonies being shared that spur on people’s faith. You’ll see somebody have a prayer request and another user jump on and say, “I’m standing with you and believing with you for an answer in this.” I think it builds an atmosphere of unity and encouragement.

How has your job helped you grow in your spiritual walk?

It’s challenged me to not be defensive and to remember that the negative people are people. They’re not just trolls, they’ve most likely been hurt by something. The Lord has challenged me to actively love all people, not just the ones that are friendly and who are ministering on the page as well. He’s working on me in that recently. I’ve realized that the negativity is most likely birthed out of a place of pain unless they truly are just there to be a troll. Often times people will lash out of a place of pain. I’ve learned that if I’m just ignoring them and deleting them and not engaging them, I’m not doing my part.

How do you envision this part of your ministry growing and changing in the next few years?

Right now it’s just one person, and I see it becoming more of a team approach. I see us teaching the voice with which we speak and having people be able to post and like and respond more than just me. Who knows what we can do? We’re just really open to whatever the Lord wants to do.

I only get overwhelmed during big events. The rest of the time, I feel like I have enough time to do what I want to do in terms of keeping the socials afloat. I don’t have that much time to think ahead, so I think having another person on our team and being able to divide and conquer would leave more time to brainstorm and to plan ahead for series and things like that. When it comes to ideas, I’m the one that’s thinking and doing, but if I ran an idea by you, you would be able to add to it and make it that much better. I’m hoping the team will grow because we’ll be able to do more.

What is the most challenging part of your job?

Staying fresh and having new ideas is the hardest part of my job. I think it’s easy to get yourself in a rut with social media. You find something that works and you just always do that. Finding ways to break the mold and do something new and different is a challenge, but it’s definitely not impossible. When you have a lot to do and you need to keep things going, it’s easy to choose four kinds of posts that really rock and stick with those. That’s where I found myself even a few weeks ago, so I met with creative people all throughout the church. We sat down and said, “the sky is the limit with ideas, let’s just do this” and we were able to come up with some great behind-the-scenes ideas for Periscope and shake everything up a little bit and have more fun.

What is the most rewarding?

What’s awesome about social media “marketing” in the church is that we have the opportunity to encourage people all day long. That is such a rare job and it’s amazing that someone would pay me for this. I get to pray for people and encourage them and make them laugh and inspire them and that is the coolest thing to me. It’s really rewarding to sit down and encourage people who are reaching out, perhaps because they have no other outlet.

How do you receive feedback from your community?

We use Sprout SIMG_4727ocial to receive it. We can see how our posts did through the reports section. I read everything that ever gets posted on our pages and Sprout helps me do that. I love seeing our people respond, and it definitely motivates me to create posts that draw out more response. The people of Highlands love to rally around a good cause, so it’s really fun to be apart of that and see what inspires and moves them.

What common mistakes have you seen in ministry marketing?

I think people still assume that we are living in a billboard world – a world that is receptive to the kind of messages you see on billboards – but the world is looking for a social aspect to all marketing and otherwise they’re turning their brains off. If you’re not adding a social aspect to your social media and you’re just allowing it to be a billboard – a place where you post a graphic and just leave it there – then no one cares and no one wants to engage with you. I think that’s what most church social media is missing. People connect with people. They want Instagram photos to be windows to a world that they can look into and be apart of and interact with. Too often, things become way heavy on the graphics side and it’s not creating a window into any environment or any person’s life. It keeps everyone at surface level and tells the happenings of the church, which you would know if you drove by the building and saw it on the sign outside.

What are your thoughts about Periscope? (i.e. has it been influential for your ministry and, if so, how?)

We are just getting started with Periscope and are realizing more and more that people love behind-the-scenes stuff. Periscope is something you have to be careful with, especially with church, because everything truly is live and anything can happen. It’s important to know the environment in which you are scoping and being aware that anyone could come by and say anything and it’s live and it’s heard. It’s important that you have a good bearing on what’s going on around you. You have your location services on because that’s how you get the most interaction and people in your area are watching, but they might not know Jesus. You’re totally making yourself vulnerable to people that hate God. In that comes the responsibility of being a very on-top-of-it social media manager and blocking people immediately. You have to have that conversation with your leadership and see if it’s a risk you’re willing to take.

I think Periscope is the ultimate social media because it’s livestream. How much more social can you get? If we can find a way to do it well and we aren’t afraid of having to be careful, we can do something with it.

I think it’s more interesting to people on the inside of the organization than on the outside. That’s one of the reasons that the behind-the-scenes aspect works so well; it’s your home team that’s watching. It’s more taking care of your home community than the outside on Periscope. Highlands loves seeing our team livestream and it makes them feel apart of it, which they are. Including them in those moments is a lot of fun.


Content Strategy Example 3 :: Twitter


Today we’re continuing the series of content strategies for individual social networks. You can see the previous tips posted for Facebook and Instagram if you’d like.

The third and final one we’ll look at is Twitter.

Like last time, let’s look at who is on this social network and when.

The Who

Photo from Sprout Social
Photo from Sprout Social


37% of adults 18–29 use Twitter.
25% of adults 30–49 use Twitter.
12% of adults 50–64 use Twitter.
10% of adults 65+ use Twitter.


24% of adult men use Twitter.
21% of adult women use Twitter.


30% have graduated college.
24% have some college experience.
16% are high school grads or less.

The When

Buffer did a study based on their analysis over 4.8 million tweets across 10,000 profiles and derived some very helpful information, as shown in the graphics below.

Photo from Buffer
Photos from Buffer
Photo from Buffer

To be efficient in our communication on Twitter, it’s important that we consider when our audience is online. Twitter is very much a real-time platform and information can easily get lost if not posted at the right time.

The Examples

Here I’m going to give you a preview of three examples of good content, taken from social media accounts of ministries I follow!

This is an example from Seeds Coffee Company, a local coffee shop in Birmingham.

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It’s a good example of the use of hashtags, mentions, photos, and essential information. It combines all of these into one post which is great for their audience and great for their engagement. By mentioning the artist, the artist can then retweet this post if he chooses, allowing the post to be seen by all of his followers. By including the hashtag, anyone that searches “Birmingham” will most likely see this post as well. The picture is great because it is more likely to grab the attention of the follower.

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This is another great example by Redstone Church that includes appropriate hashtag use, mentioning, and information. It also includes a call to action (a request for the follower to perform some kind of task. That can be retweeting, answering a question, etc.) which can increase engagement.

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I like this post by (In)courage because it offers encouragement to followers as well as a connection to a blog post that furthers the conversation shortened in this tweet.

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I hope this post has given you some tidbits on how to better your Twitter account! Feel free to leave any comments or questions below.

Sources: Sprout Social, Buffer

Content Strategy Example 2 :: Facebook


Today we’re continuing the series of content strategies for individual social networks. You can see the previous one posted for Instagram here.

The second one we’ll look at is Facebook.

Like last time, let’s look at who is on this social network and when.

The Who

Photo from Sprout Social


87% of adults 18–29 use Facebook.
73% of adults 30–49 use Facebook.
63% of adults 50–64 use Facebook.
56% of adults 65+ use Facebook.


Facebook attracts a majority of women, with 77% of adult females on the site and 66% adult males.


77% of adults who make less than $30,000 use Facebook.
74% of adults who make between $50,000-$74,999 use Facebook.
72% of adults who make over $75,000 use Facebook.
69% of adults who make between $30,000–$49,000 use Facebook.

The When

Below is a graphic that describes the best times of day to post on Facebook depending on the interaction you’re looking for.

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Photo from Quick Social

Below is another graphic which shows the best days on which to post.

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Photo from Quick Social

The Examples

Here I’m going to give you a preview of three examples of good content, taken from social media accounts of ministries I follow!


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This is an example from Church of the Highlands’s Facebook page. Videos are great for engagement on Facebook. When posted, they automatically play on your followers’ newsfeeds and offer a more personal touch to your page whether it’s an invitation to an event or a thank you to volunteers. What I love about this post is that the speaker is being connected to the church where he will be speaking through the pastor. It offers a relationship view to the follower by Pastor Chris introducing the speaker, mentioning his friendship with him, and inviting followers to the event.


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This is an example from Redstone Church’s Facebook page. This post is a good model because it offers a simple instruction and a direct link to the page mentioned. This allows followers easy access to information they may be looking for or possibly a way to information they didn’t know they needed.


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This is an example from S.A.V.E.’s Facebook page. S.A.V.E. is a nonprofit organization created by one of my peers at Samford University. Events are helpful on Facebook because your followers can RSVP, share the event, and comment and ask questions about the event.

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I hope this post has given you some tidbits on how to better your Facebook account! Feel free to leave any comments or questions below.

Sources: Sprout Social, Quick Social

Ten Stats Every Ministry Marketer Needs To Know

Happy Friday! Today I’m offering you some information that will be helpful when planning content and social media strategies. Below are ten important statistics that you should know as a ministry marketer.


  • 70% of Christian millennials say they use a smartphone or the internet to read scripture. Whether it’s YouVersion or on a website, this generation loves to get their information off the internet – even their Bible readings.
  • 46.1% of churches say social media is the most effective method of outreach. Other methods are knocking on doors (24.7%), newspaper (14.3%), radio (9.1%), and TV (5.8%).
  • The average click-through-rate is 115% higher for church emails that include at least one social media link. This is a great piece of information to keep in mind when crafting your weekly newsletter!
  • Approximately 51% of churches claim at least one of their staff regularly blogs or posts on social media. 74% of churches do not have a paid staff member that updates their church’s social media pages. Your leaderships’ presence on social networks is important (stay tuned, as we’ll be chatting more about that later).
  • 62% of churches use social networks to connect with people outside of the congregation. This is an encouraging tidbit in my opinion! Not only can we encourage and uplift those in our own community, but those outside as well!
  • 61% of churches use social media. This is an interesting stat to show that, while the majority of churches use social media, there is still 39% that do not.
  • 28% of church pastors have a blog. Using outlets for your congregation to have a window into your heart outside of the church pulpit helps the people of your church to feel included in your real life as a pastor (or a ministry leader). We’ll be digging into the importance of this more later.
  • 68% of local church members want to connect with their church via social media. This stat supports the purpose of this blog. People of our age love to connect socially online, so we must meet them there!
  • Approximate times spent on social channels (per month, per user): 7 hours on Facebook, 90 minutes on Pinterest, 90 minutes on Tumblr, 21 minutes on Twitter, and 3 minutes on Google+ (as shown below).

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  • Use of Twitter includes: 36% images, 16% article links, 9% videos, 8% products we like, 7% websites we like, 7% status updates, and 39% everything else (as shown below).

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I hope this information gave you some insight into the world of social media that maybe you didn’t have before! Feel free to share comments or questions in the box below.


Anthony Coppedge, National Catholic Register, Capterra Blog

Free Photos :: Where To Get Them

On Mondays (or any other days of the week), there’s nothing like some free resources.

It wasn’t until recently that I came across the blessing that is free stock photo websites, and I’m excited to share some with you today.


Once you set up an account with these websites (which is free of charge), you will be sent free photos via email weekly or monthly, depending on the website. It’s simple, easy, and great for those of us who may not have the best photography skills and/or the budget to hire such a person.

I use these photos often, for this blog in addition to my personal one, to make graphics and to post with content. I also utilize these freebies for the church where I intern as backgrounds for my #SundaySetList each week and quote graphics to match weekly sermons.

Simply click on the names to head over to their websites and create an account!


This website is not ministry focused, but provides around 4 free images per week straight to your email after subscription.

Freely Photo Club

This website is focused on providing the best images each week for church designs, and will send you up to 15 free photos each week.


Jon Bailey, the Co-founder of Lightstock, will send you a free photo and vector each week to download! Lightstock is spiritually based, so these photos are made for church/ministry use.

For more sites to grab free photos and other resources, click here.

Loving People Through Marketing

I’ll never forget the day I sat down and shadowed the Social Media Coordinator at Church of the Highlands.

I went as an inquiry to figure out what her job looked like and to get a feel for if it was something that I wanted to pursue as a career, but she gave me so much more insight and more value in the conversation I had with her than a list of facts about a job.

To sum up my experience, she gave me a different perspective for what the heart of social media for a church or ministry is supposed to look like.

It wasn’t so much about the importance of advertising the events on time, or making sure that everything was done correctly, that followers were increasing at a certain speed, or posts were going up a certain amount of times per week; her heart was focused on something more eternal: making sure that she was loving people online.


As she was telling me this, I kept thinking how I had never thought of it that way. I’ve always thought of it just as a “social media platform,” a space to advertise information. To gain a new perspective on the way God can move through something that the world has been so focused on the past few years and to realize the opportunity to speak to all the people that we want to tell about ministry in the place they already are was a game changer for me.

The fact that we can delve into that and comment on or like what’s happening in our community’s day-to-day is an opportunity that, if we’re not careful, we will miss out on.

Post encouragement to your community. Share with them truth in the middle of their week. Comment on a picture showing a rare off-day with their beautiful family. Let them know you’re thinking about and praying for them as they mourn the loss of a loved one. Like their status about getting the job they’ve been praying for.

Here’s a great example of a ministry that posts encouragement for their community on Instagram:


No matter if you’re a big church or a small church, a big ministry or a small ministry, it means something to people. When you reach out and let them know that you’re living and loving alongside them as a community, you begin to mean something more to them than a place they go on Sunday mornings.

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So what does all of this look like when you’re advertising an event or wanting them to know what’s going on with a certain part of your ministry?

Enter storytelling.

It looks like making people that have already experienced these events and parts of your ministry feel included and important to the purpose of what you’re advertising in your space. Whether it’s a women’s conference at your church or upcoming sign-ups for a service opportunity, utilize the stories that God has given you through people in your church. Let them tell how God moved them and grew them through the experiences they had. Not only does this give you an opportunity to encourage those people and make them feel great about what’s going on in their life and letting them share with people through such a huge platform in a big way, you’re also going to get to show people who may not have experienced those things yet, or who may be on the edge of deciding to sign up or dive in to that part of your ministry, a glimpse of how their life could be changed for better.

Maybe someone is holding on to excuses that the enemy is putting in their mind of why they shouldn’t go to a Bible study this week. This may allow them to see how God changed a person who struggled with the same excuses and give them the extra push to sign up.

What better marketing is there than showing what God’s already done in someone else’s life to allow others to see what could be done in their lives, too? Don’t be afraid to ask people their stories. More times than not, people love to tell what joyful things they have going on in their lives and to have the opportunity to share it.

Here’s an example of one Church of the Highlands posted on Facebook recently:

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Use the stories God’s written in your church and ministry. Your people have stories to tell and they’re all beautiful. Use them to grow God’s kingdom, even if it looks like advertising for a women’s conference or a service opportunity. God gives people stories to be shared and it’s a huge opportunity for the Church to use them to make people’s visions clearer of what God can do in them and to offer hope.

I hope this post helps your vision of what loving people through marketing looks like! If you have any questions or comments, feel free to leave them in the box below!